F.A.Q

How long does it take to get my order?
For items purchased on this website. Products that are custom made like Fridge Magnets, Mailer Cards, Car Signs and Business Cards, once approved will usually be dispatched within 7 - 10 days. Items that are not custom made like Self Adhesive Patches, Shelf Label Magnets will be dispatched next day.
Delivery in Sydney is usually next day. Victoria is 2-3 days. Allow 5+ days to Perth. The further you are away from us the longer delivery will take. We will use the quickest, most cost effective way to get your parcel to you. If you require EXPRESS delivery we can arrange that for you but there will be extra costs involved. Please let us know when placing your order that you are in a hurry and we will do our best for you.

How do I pay for my order?
When you purchase from our online store you will pay for your items when you order them. We accept Paypal, Visa, Mastercard or direct credit to our bank account.

What do your prices include?
Our prices include GST, artwork and email proofs. If there are any additional charges you will be quoted up front before we start printing your job.

Clever Fridge Magnets are Australian Made.
We support Australian Made Products and manufacture in our factory in Seven Hills N.S.W. Depending upon availability of the best materials at the time we purchase from local and international suppliers. We also make it a policy wherever possible to employ local staff. So most of the people you talk to on the phone and in our factory live in the Seven Hills - Blacktown area. This keeps the impact of travel to a minimum and helps support our local area. We look after a few of the local public schools by donating magnetic material and vinyls for craft supplies.

Returns & Replacements
Whilst all care is taken, breakages and losses do occur. In the unlikely event that you do receive your item and it is not as expected please call our sales staff Monday to Friday - 9am to 5pm AEST. (We close for all public holidays). They will help you sort out the problem. Please do not send back unauthorised returns, they will not be accepted.

Shipping & Delivery
Custom printed items will be despatched within 10 days of artwork approval and payment. (Except in peek production times) you will be notified when we take your order how long production will be.
Delivery time is in addition to production time. Please remember that we are the manufacturer and need time to make your order for you.

Fast Delivery Australia Wide
We use Australia Post, Fastway couriers, TNT or Couriers Please to get your parcel to you in the quickest safest way. Orders are trackable, so if you are wondering when your parcel will arrive, email us, and we will set you up with the tracking number and website to check.

Environmental
Clever Products is committed to leading the industry in minimising the impact of its activities on the environment.

The key points of its strategy to achieve this are:
* Minimise waste by evaluating operations and ensuring they are as efficient as possible. 
* Actively promote recycling both internally and amongst its customers and suppliers. 
* Source and promote a product range to minimise the environmental impact of both production and distribution. 
* Meet or exceed all the environmental legislation that relates to the Company